Shipping policy
Shipping Policy – Verseal-Max
Last updated: October 8, 2026
https://verseal-max.com
1. Order processing
Orders are processed within 1–3 business days after payment confirmation. During this time, we verify the order, confirm availability, carry out quality checks and prepare the shipment.
Processing time is separate from shipping time. Orders are not processed on weekends or public holidays.
2. Shipping times and destinations
For the VERSEAL ride-on car, estimated shipping time is 8–15 business days after dispatch to the United States, Germany and the selected European countries available at checkout.
The ride-on car is not shipped to Mexico. Shipping availability depends on the product and destination country. Only destinations available for your order at checkout can be selected.
For other products, where shipping is available, estimated shipping time is 8–15 business days to the United States, 7–15 business days to Germany and Europe, and 10–20 business days to Latin America and other destinations.
These times are estimates and start when the order is dispatched, not on the purchase date. Processing time is additional to shipping time.
3. Shipping costs
Shipping costs are calculated automatically at checkout and may vary by destination, package weight and selected shipping method. Any free shipping option available for your order is shown at checkout.
International shipments may be subject to taxes, duties or customs charges, which are the customer's responsibility under local regulations.
4. Order tracking
Your tracking number will be emailed once your order has been processed and dispatched.
Due to logistics procedures, sending the tracking number may take approximately 2–4 days after purchase. Updates may take 24–72 hours to appear in the carrier's system.
5. Delivery delays
Although we work to meet the estimated times, delays may occur because of circumstances outside our control, including customs procedures, high demand during holiday periods, weather conditions or carrier delays.
6. Shipping address
You are responsible for providing a correct and complete address at checkout. Changes are possible only before an order has been processed. We cannot guarantee changes after dispatch.
7. Lost or damaged packages
If your order arrives damaged or is not received within a reasonable period, contact us so we can review the case.
Depending on the case, we may offer reshipment, a replacement or a partial or full refund.
Damage claims require photographs of the product and packaging. Please retain the original packaging.
8. Unsuccessful deliveries
If an order cannot be delivered because of an incorrect address, the recipient's absence or refusal of the package, the customer may be responsible for additional reshipping costs.
9. Contact
For shipping questions, contact proyectcsmx@gmail.com.
Website: https://verseal-max.com